(08 Feb 2021)
Qantas is now offering even more flexibility to
customers who wish to change their travel plans, allowing
unlimited flight date changes until at least January 2022.
The change coincides with a nationwide domestic
sale, with more than 1 million seats on sale to 55 destinations
starting from $99 and a boost to the premium-service offered
Qantas Group Chief Customer Officer, Stephanie
Tully, said with international borders closed, the best way to
drive tourism is by making it even easier for Australians to
explore their own backyard.
“Customers have told us that sudden changes to
border restrictions by state governments are giving them second
thoughts about going on holidays or taking a business trip,” Ms
Tully said. “To help manage the uncertainty, we’ve introduced the
highest level of flexibility in the market so people can plan
their next trip with confidence. As the national carrier, we have
an important role to play in helping the industry recover from
COVID19, and we know that given the right opportunity, people are
keen to travel. By giving customers unlimited flight date changes
for almost a year, we think it will encourage more people to book,
helping to boost tourism which is so vital to local economies and
businesses around the country.”
The updated “Fly Flexible” policy applies to all
new domestic flight bookings for Qantas and QantasLink and
Trans-Tasman services booked until at least the end of
April. The flight date can be changed to any available for sale at
the time (up to 355 days in advance). Qantas will waive the change
fee though a fare difference may apply.
Customers could previously make one flight change,
for travel until the end of June.
Qantas has launched a nationwide sale across
all capital city and regional destinations offering economy fares
from $99 one way and $399 one way in Business Class. The special fares are on
sale until 15 February for travel from mid-March.
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