(10 Dec 2020)
Jeju Air, South Korea’s largest
low-cost carrier, has signed a strategic technology
partnership with Navitaire, an Amadeus company.
Jeju Air will
use Navitaire’s advanced airline platform, including its
New Skies “e-commerce first” reservation and retailing system, GoNow day-of-departure and pricing optimization solutions.
The airline has grown rapidly since it was started
in 2005, carrying over 13 million passengers in 2019.
E-Bae Kim, CEO of Jeju Air, said, “We see
innovation as a key aspect of recovery and our growth in the
future. This technology partnership with Navitaire will enable us
to build new applications quickly, launch new products, and take
action with real-time data while ensuring the satisfaction of our
passengers. We look forward to working closely with the Navitaire
team to leverage this advanced technology.”
Navitaire’s New Skies reservations solution is an
open, digital, “e-commerce first” platform with comprehensive
retailing, analytics, and passenger personalization tools. The
solution uses a single record approach which manages both the
offer and the order throughout the customer lifecycle.
“Navitaire is honored to be selected by Jeju Air,
an innovative carrier focused on efficiency and good value
throughout its long history of growth,” said David P. Evans,
Navitaire CEO. “As airlines navigate the industry disruption
caused by COVID-19, we believe New Skies offers a uniquely open,
highly flexible, scalable platform, together with leading digital
and retailing capabilities, to help Jeju Air create and leverage
opportunities with its customers. We look forward to partnering
with Jeju Air and to providing a strong foundation to help the
carrier further strengthen its position as a market leader.”