Airports are never fun places to get in and out of, but travelers prefer Las Vegas’ McCarran International and Orlando International to all the other major hubs around the country, according to a new passenger satisfaction study from J.D. Power.
The two terminals tied in the survey, each earning a score of 781 out of 1,000, based on check-in, food, beverage and retail, accessibility, terminal facility, and baggage claim operations. Newark Liberty International came in dead last.
The upside for carriers is that all airports saw a rise in satisfaction, despite major construction projects going on at facilities in Boston, … Read More